Customer Cloud Engineer

More and more SaaS companies are finding their way to Skyscrapers to help them out with DevOps, cloud and Kubernetes. To cope with the ongoing growth and rolling out the many plans we still have, we’re looking for a new colleague. If you want to work in a highly technical environment where constant innovation is the norm, keep reading!In your role as Customer Cloud Engineer you will get the chance to work with development teams and CTO’s of our various customers. You will provide advice and solve their devops and cloud challenges with our packaged solutions and cloud native technologies. You’ll also have the opportunity to be part of our engineering efforts and grow your cloud skills and expertise. ## Your key responsibilitiesAs a Customer Cloud Engineer you would:* Align roadmaps between customer needs and our [engineering efforts](https://ift.tt/3fgdi7K Deliver standardised cloud components starting from our standard stacks* Help customers use the technologies we deliver effectively.* Guide and support migrations of customers.* Consult customers on architecture, technology and best practices around cloud technologies, architectures and devops.* Participate in engineering efforts around the various cloud components that form our Reference Solutions. [This recent blog post from our colleague Philip](https://ift.tt/3fbX0wM) gives you an idea on we automate things.* Participate in shared operational duties like reactive first line support and 24/7 on-call rotations (on average 1 incident every 2 weeks). * Share knowledge and expertise in various forms like blog posts and occasional webinars.Check out [this video](https://www.youtube.com/watch?v=QkAna4V8Ass) and [this video](https://youtu.be/xrJgyUVJ9ag) to get an idea on how customers see us.## TechnologiesFor this role we're looking for experience on the following technologies. The more you know the better, the less you know the more you can learn.* Cloud: Amazon Web Services is our core provider for the moment, but are already exploring Azure and Google Cloud* Container platforms: AWS EKS, Kubernetes, (AWS ECS), Google Kubernetes and other container engines* Terraform* Knowledge on monitoring and observability* Go and other languages* CI/CD workflows and products* General Linux sysops skills* Database: DynamoDB, MySQL, PostgreSQL, Neo4J, MongoDB, ElasticSearch, Cassandra, etc## Other skills we shareIt would be great if you identify yourself with one or more of the following skills, experience and qualities:* Excellent writing and knowledge sharing skills in English* Disciplined and self-organising so you know how and when to get your work done* Open personality with a growth mindset, both personally and professionally* Experience with software engineering, systems engineering and operations* Ability to keep pace in a constantly changing environment* Ability to debug complex systems* Absolute commitment to automation, documentation and standardization## What’s in it for you* You’ll be a forerunner as we work with innovative technologies for growing and ambitious SaaS companies. * A steep learning curve as we are constantly growing the business, testing new technologies, sharing knowledge,... Not a day goes by that we don’t learn something new.* You’ll be able to share your knowledge and expertise with customers and colleagues. ## Skyscrapers’ DNAWe're not your typical 9 to 5 top-down-power company with a nice daily commute.* Remote working veterans: we’ve been remote for over 7 years now. And we love it.* Flat and organic structure based on self-management: This allows everybody in the team to make a difference and be part of our future.* 100% transparency is one of our core values. All the information is open: pay, money, customer information, backlogs, etc.* Result oriented: Your productivity should speak for itself. With that in mind we’re gradually evolving towards a results-only based working environment.* [Cats and other pets are welcome](https://ift.tt/3pU1KMy more about how we are unique on the [Jobs](https://ift.tt/2nWi2IB) page.## Notes * Due to GDPR and the complexity involved with that, we unfortunately for now can only hire people within the European Union. Please do not apply if you live outside of the EU. * Depending on where you live this is either as an independent contractor or employee-contract position.

source https://remoteok.io/jobs/100367

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