Customer Support Specialist

Hey there! 👋 **Carb Manager** is the #1 diet and fitness app for people on low carb and Keto diets, available on iOS, Android, and the web. Altogether, we've helped millions of people lose weight and achieve their health goals. We consistently rank over 4.8/5 on the iOS App Store and Google Play with over 500,000 reviews. Check out our hashtag on Instagram, with thousands of enthusiastic posts! 🥑🙌We're growing rapidly. 2020 was a breakout year for Carb Manager, and we’re soon launching a whole new version of our app. It’s an exciting time!### About Our CompanyCarb Manager is fun and casual, with a strong “start-up” vibe, though our product has an 11-year history. We chit chat, send GIFs, discuss current affairs, TV shows, and share pet photos 🐓 in our Slack channels.We've always been a 100% remote company.This is a fantastic company to work for that puts employees first and offers:* The benefits of a remote lifestyle * The reach and impact of an established brand* The energy and dynamism of a startup* The stability of a profitable company with strong financials* A creative, entrepreneurial, friendly, and supportive culture* The ability to make a real, positive impact in the world* Competitive pay* Yearly company retreats (post-pandemic)* Direct access to the founder/CEO* The ability to create and define your role* Growth potential* Paid subscriptions to any tools or services required to crush it in your role* A kind, endlessly interesting, and international teamFull-time positions include:* Comprehensive health/dental/vision benefits* 401(k) (available in the US)* Paid parental leave* Generous vacation time and 12 paid holidaysWe are open to filling this position on either a full-time or part-time basis.

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