Customer Success (eCommerce)

Doubledot Media is a New Zealand-based company creating online tools and training for people looking to start their own online businesses. We’re based in Christchurch, but the majority of our team work remotely from various places around the world.We have a part-time (weekend hours) customer success position available to work with our SaleHoo customers.[SaleHoo.com](https://www.salehoo.com) is a carefully curated directory of over 8,000 wholesale and dropship suppliers. Our customers use our directory as a safer and easier way to find suppliers for goods to sell on eBay, Amazon or in their own eCommerce store.Our new customer support representative will play a vital role in answering customer queries, providing guidance (and sometimes a little common sense) and generally making sure our members receive all the help and care we can give them.We're looking for someone with great (written) people skills, a fair amount of cleverness, the ability to Get Things Done, and a genuine desire to help the good people of the internet succeed.**Neat things about working with us:*** Work from home (or from our Christchurch office)* Relaxed, ego-free, family-friendly work culture* Need a few more reasons? [Read what current and former staff have to say](https://ift.tt/3azObJB you'd like to come work in our Christchurch office in Ferrymead, you also get:*** Weekly Friday BBQ (or sushiBQ, or ThaiBQ)* Novelty coffee mugs* An extremely comfortable chair* Tap dancing seagulls

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